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Project Assure
Legal

Privacy Policy

How we collect, use and protect information when you visit this site, use our free resources, or get in touch.

01Who we are

This Privacy Policy explains how Project Assure Private Limited ("Project Assure", "we", "us", "our"), registered at No. 146, Gandhi Road, Tambaram West, Chennai 600045, India, collects, uses, shares and protects information when you visit projectassure.in, use our free online resources (the Delay Method Selector and the Data Centre Intelligence platform), or otherwise interact with us (booking a call, sending an enquiry, downloading a resource, or subscribing to our insights).

If anything here is unclear or you would like more detail on a specific point, contact us using the details in Section 13.

02Information we collect

Information you give us directly: when you submit the enquiry form, the brief drawer, a resource download, a newsletter signup, or the chat widget composer, we collect what you enter: your name, email address, company/project name where given, and the content of your message. When you book a call via Zoho Bookings, Zoho collects the scheduling details you provide (name, email, chosen time slot).

Information collected automatically: like most websites, we automatically collect standard technical data when you browse: approximate location (derived from IP address, not precise geolocation), device and browser type, pages viewed, time on page, referring page, and general interaction patterns (scrolling, clicks). We use Google Analytics (GA4) and Microsoft Clarity for this (see Section 4).

Information from our free resources: the Delay Method Selector runs entirely in your browser, and the answers you choose are not sent to us. The Data Centre Intelligence platform does not ask you to sign in or to upload any data.

03How we use your information

  • To respond to enquiries, proposal requests and demonstration requests you submit through the site or chat widget.
  • To schedule and confirm advisory calls booked through Zoho Bookings.
  • To send a requested resource (e.g. a free checklist PDF) to the email address you provide.
  • To send our occasional insights newsletter, only if you have actively subscribed: you can unsubscribe at any time by emailing us.
  • To understand how the site is used (which pages are read, which tools are tried) so we can improve it, via aggregated analytics.
  • To meet legal, regulatory, tax and accounting obligations.

04Who we share information with

We do not sell your personal information. We share it only with the service providers ("sub-processors") that operate the site's functionality, each of whom processes data under their own privacy terms:

  • Web3Forms: delivers enquiry-form, brief-drawer, resource-download and chat-composer submissions to our inbox by email. Web3Forms sees the message content and email address you submit but does not use it for its own marketing.
  • hCaptcha (Intuition Machines, Inc.): checks that enquiry, newsletter and chat messages are sent by a person, not an automated script. It loads only when you start using one of these forms and processes technical data such as your IP address and browser signals under its own privacy policy. We use it on the basis of our legitimate interest in keeping the forms free of spam.
  • Google Analytics (GA4) and Microsoft Clarity: provide aggregated, anonymised-where-possible usage analytics and session behaviour (Clarity may record anonymised interaction heatmaps/session replays; it is configured to mask sensitive form input).
  • Zoho Bookings and Zoho Mail: power our call-scheduling and email hosting.
  • Google Cloud / Firebase Hosting: hosts this website; standard web-server logs (IP address, request timestamp) are generated as part of normal hosting operation.

We may also disclose information where required by law, to protect our legal rights, or in connection with a merger, acquisition or sale of assets (in which case we would notify you).

05Cookies and similar technologies

Analytics cookies stay off until you choose "Allow analytics" in the cookie banner. Until then, Google Analytics runs in consent mode without setting analytics cookies, and Microsoft Clarity does not load. If you allow analytics, Google Analytics and Microsoft Clarity use cookies and similar technologies (such as local storage) to distinguish repeat visits and measure usage. We store your choice in your browser's local storage, and you can change it at any time through "Cookie settings" in the footer. These technologies are not used to serve third-party advertising on this site. Declining analytics does not affect your ability to browse the site, book a call or submit an enquiry.

06How long we keep information

We keep enquiry, booking and newsletter records for as long as needed to respond to you, deliver the service requested, and meet our legal and accounting retention obligations, after which we delete or anonymise it. Aggregated analytics data is retained per Google Analytics' and Microsoft Clarity's standard retention settings.

07Your rights

If you are in India, under the Digital Personal Data Protection Act, 2023 you have the right to access, correct and request erasure of your personal data, and to withdraw consent and lodge a grievance. Our grievance contact is in Section 13.

If you are in the UK, the EU/EEA (including Ireland) or another jurisdiction with equivalent data-protection law, you additionally have rights to data portability and to object to certain processing (e.g. analytics), consistent with GDPR-equivalent principles.

To exercise any of these rights, email us at info@projectassure.in. We will respond within a reasonable time and may need to verify your identity first.

08Data security

We use reasonable technical and organisational measures (including transport encryption, access controls and reputable, security-audited sub-processors) to protect information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

09International data transfers

Some of our sub-processors (Google, Microsoft, Zoho) operate infrastructure outside India, including in the United States and the European Union. Where personal data is transferred internationally, it is done under the sub-processor's own compliance mechanisms (such as standard contractual clauses) for cross-border transfer.

10Children's privacy

This site is intended for business and professional audiences. We do not knowingly collect personal information from children, and the site is not directed at them.

11Third-party links and separate platforms

The Data Centre Intelligence platform (dc.projectassure.in) runs on a separate subdomain and may carry its own notice; check that page before relying on it. Links to LinkedIn and other third-party sites are governed by those sites' own privacy policies, which we do not control.

12Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date below will always show the current version. Material changes will be reflected here; continued use of the site after an update constitutes acceptance of the revised policy.

Last updated: 23 October 2026

13Contact us

Questions, requests or grievances about this policy or your data can be sent to:

Project Assure Private Limited
No. 146, Gandhi Road, Tambaram West, Chennai 600045, India
Email: info@projectassure.in
Phone: +91 94895 88922 (24/7)